Privacy Policy | Full Moon Holidays

Scope of the Privacy Policy

This Privacy Policy applies only to Full Moon Holidays Pvt. Ltd.’s platforms, including our website and mobile site. It does not cover third-party websites, apps, or services linked from our platform. We recommend reviewing the privacy policies of any external links for their practices and terms.

Information We Collect

We gather information to improve your experience and provide personalized services. Here’s what we may collect:
Personal Identification Information: Name, email address, phone number, and postal address. Collected during registration, booking, or newsletter subscription.
Travel Preferences: Details like destinations, dates, dietary needs, and other preferences for customizing your trips.
Payment Information: Data such as credit/debit card details and billing addresses are collected for secure payment processing. We do not store sensitive financial information like card or UPI details on our servers.
Technical and Usage Information: Automatically collected details like your IP address, browser type, device information, and interaction with our platform.
Legal Compliance Information: For international bookings, PAN details or passport information may be required to comply with laws such as the Liberalized Remittance Scheme (LRS) by RBI.

For international bookings, PAN details or passport information may be required to comply with laws such as the Liberalized Remittance Scheme (LRS) by RBI.

How We Use Your Information

We use your information for:
Service Management: To process bookings, provide support, and address your inquiries.
Personalization: To recommend tailored travel experiences based on your preferences.
Marketing: To share promotions, offers, and updates (with your consent).
Improvement: To analyze website performance and improve our services.
Legal Compliance: To meet legal and regulatory requirements.

Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:
Service Providers: Trusted third parties assisting with payment processing, data analysis, and customer service.
Legal Obligations: If required by law or in response to valid legal requests.

Data Security

We prioritize your data security by using advanced technology to safeguard your information. However, no online platform is completely secure, so we encourage users to practice caution while sharing sensitive data.

International Data Transfers

Your data may be processed outside your country of residence. We ensure such transfers comply with applicable laws to protect your information.

Your Rights

You have the following rights regarding your personal information:
Access: Review the data we hold about you.
Correction: Request updates or corrections to your data.
Deletion: Ask us to delete your personal information, where legally permissible.
Consent: Withdraw your consent to data processing at any time.

For assistance, contact us via the details below.

Cookies and Tracking

We use cookies to enhance your experience on our website. These small files help us analyze site performance and offer personalized content. You can manage or disable cookies through your browser settings.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in laws or services. Any updates will be shared on this page, so please review it regularly.